PRIVACY POLICY
PRIVACY POLICY
Last Updated: 15/05/2026
Information Collection
To provide a secure, reliable and efficient coaching institute management experience, EduA2Z collects certain categories of information from users. This information helps us operate, maintain and continuously improve our platform and services.
1. Personal Data
When you register, contact us or use our platform, we may collect personally identifiable information, including but not limited to:
- Full name
- Email address
- Phone number or contact details
- Institute information
- Account credentials and profile-related information
This information is collected only when voluntarily provided by you and is necessary for account setup, communication and service delivery.
2. Usage Data
We may automatically collect information related to how users interact with our platform, including:
- Pages visited and session activity
- Features and tools accessed
- Student and fee management activity
- Attendance and reporting usage
- Login history and operational logs
This data helps us improve platform performance, user experience and operational efficiency.
3. Technical Data
To maintain platform stability and security, we may collect certain technical and device-related information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Cookies and tracking technologies
These technologies help us analyze trends, improve security and prevent unauthorized access.
Purpose of Data Processing
The information collected by EduA2Z is used strictly for legitimate operational and service-related purposes, including:
Personalization
Customizing dashboards, institute settings and user experience based on usage and preferences.
Analytics & Reporting
Generating operational reports, fee summaries, attendance insights and management analytics.
Platform Security
Monitoring suspicious activities, preventing unauthorized access and protecting user data.
Service Improvement
Improving platform features, usability, performance and customer experience through data-driven insights.
Communication
Sending important notifications, service updates, renewal reminders and support-related communications.
Data Security & Sharing
We take data privacy and security seriously and implement appropriate technical and organizational measures to protect user information.
No Sale of Personal Data
EduA2Z does not sell, rent, trade or monetize customer personal data to third parties under any circumstances.
Third-Party Service Providers
Certain information may be shared with trusted third-party providers such as:
- Payment gateway providers
- Cloud hosting services
- Technical support tools
- Analytics and communication services
These providers are permitted to access information only for operational purposes and are expected to maintain confidentiality and security standards.
Legal & Regulatory Compliance
We may disclose user information if required by applicable laws, regulations, legal proceedings or governmental authorities in India.
Such disclosures will only be made to the extent legally necessary.
Data Retention
Customer data may be retained for operational, legal and security purposes.
After subscription expiry:
- Customer data may remain securely stored for up to 3 months (90 days).
- If services are not renewed within this retention period, older data may be permanently deleted and may no longer be recoverable.
Users are advised to contact support within the retention period for renewal-related assistance.
Your Rights
As a user, you may have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of certain information subject to operational requirements
- Contact us regarding privacy-related concerns
To exercise any of these rights, users may contact us through the details provided below.
Contact Information
EduA2Z
Vill & Po – Gokarna, Ps – Kandi,
Dist – Murshidabad, Pin – 742136
📞 Phone: +91 9046122838
📧 Email: info@edua2z.com
🌐 Website: https://edua2z.com/