PRIVACY POLICY

Last Updated: 15/05/2026

Information Collection

To provide a secure, reliable and efficient coaching institute management experience, EduA2Z collects certain categories of information from users. This information helps us operate, maintain and continuously improve our platform and services.


1. Personal Data

When you register, contact us or use our platform, we may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number or contact details
  • Institute information
  • Account credentials and profile-related information

This information is collected only when voluntarily provided by you and is necessary for account setup, communication and service delivery.


2. Usage Data

We may automatically collect information related to how users interact with our platform, including:

  • Pages visited and session activity
  • Features and tools accessed
  • Student and fee management activity
  • Attendance and reporting usage
  • Login history and operational logs

This data helps us improve platform performance, user experience and operational efficiency.


3. Technical Data

To maintain platform stability and security, we may collect certain technical and device-related information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Cookies and tracking technologies

These technologies help us analyze trends, improve security and prevent unauthorized access.


Purpose of Data Processing

The information collected by EduA2Z is used strictly for legitimate operational and service-related purposes, including:

Personalization

Customizing dashboards, institute settings and user experience based on usage and preferences.

Analytics & Reporting

Generating operational reports, fee summaries, attendance insights and management analytics.

Platform Security

Monitoring suspicious activities, preventing unauthorized access and protecting user data.

Service Improvement

Improving platform features, usability, performance and customer experience through data-driven insights.

Communication

Sending important notifications, service updates, renewal reminders and support-related communications.


Data Security & Sharing

We take data privacy and security seriously and implement appropriate technical and organizational measures to protect user information.


No Sale of Personal Data

EduA2Z does not sell, rent, trade or monetize customer personal data to third parties under any circumstances.


Third-Party Service Providers

Certain information may be shared with trusted third-party providers such as:

  • Payment gateway providers
  • Cloud hosting services
  • Technical support tools
  • Analytics and communication services

These providers are permitted to access information only for operational purposes and are expected to maintain confidentiality and security standards.


Legal & Regulatory Compliance

We may disclose user information if required by applicable laws, regulations, legal proceedings or governmental authorities in India.

Such disclosures will only be made to the extent legally necessary.


Data Retention

Customer data may be retained for operational, legal and security purposes.

After subscription expiry:

  • Customer data may remain securely stored for up to 3 months (90 days).
  • If services are not renewed within this retention period, older data may be permanently deleted and may no longer be recoverable.

Users are advised to contact support within the retention period for renewal-related assistance.


Your Rights

As a user, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of certain information subject to operational requirements
  • Contact us regarding privacy-related concerns

To exercise any of these rights, users may contact us through the details provided below.


Contact Information

EduA2Z
Vill & Po – Gokarna, Ps – Kandi,
Dist – Murshidabad, Pin – 742136

📞 Phone: +91 9046122838
📧 Email: info@edua2z.com
🌐 Website: https://edua2z.com/